From Alarms to Action: Simplifying Ops with Calix Operations Cloud

In this video, Shane Eleniak, Chief Product Officer of Products at Calix, walks through how Calix Operations Cloud uses predictive analytics and automation to give operations teams a single, end‑to‑end view of subscriber experience—so they can spot issues early, correlate alarms, and fix problems before customers call. He highlights three core use cases—network performance insights, health & predictive maintenance, and workflow automation—designed to reduce truck rolls, improve resolution speed, and protect CSAT while freeing teams to focus on growth.