Jul 27, 2026
5 min read
Pulse 2.0: Calix Uses Agentic AI to Reimagine Subscriber Experiences
Calix Chief Product Officer Shane Eleniak spoke with Pulse 2.0 about how agentic AI is helping service providers transform from connectivity providers into experience providers by automating workflows, personalizing subscriber engagement, and simplifying operations. He highlights how innovations such as Calix One and Calix Agent Workforce enable providers to proactively improve customer experiences, increase operational efficiency, and drive sustainable growth through AI-powered insights and automation.