Calix Says 500 ISPs Are Now Using Agentic AI Platform

Masha Abarinova of Fierce Network interviews Chief Product Officer, Shane Eleniak, of Calix, who announced that the company’s agentic AI platform is now being used by roughly 500 ISPs to surface the unmet needs of individual subscribers, anticipate behavior shifts, and help service teams act more efficiently—without replacing legacy systems and while keeping humans in the loop.