Scope and Consent
This Privacy Policy describes the information that Calix may collect, use, process, disclose and/or store when you access Calix’s website located at www.calix.com and any associated URLs owned or controlled by Calix (collectively, the “Website”), any content or features available on the Website and your interactions with Calix in connection with such access including registrations for our events through the Website. Information collected may include your “Personal Information,” which means information that identifies you as an individual, such as your name, address, telephone number, email address or other contact or identification information. The collection and processing of information on our Website as described in this Privacy Policy may be done on our behalf by third party vendors. Your use of the Website and/or any content or features available on the Website, including any registration for Calix events through the Website, constitutes your acceptance of the terms of this Privacy Policy and your consent to our collection, use, processing, disclosure and/or storage of your information, including Personal Information, as stated in this Privacy Policy.
As used in this Privacy Policy, “Calix” refers to Calix, Inc. and its affiliates and references to “we,” “our,” “us” and similar terms in this Privacy Policy refer to Calix.
If you do not understand or agree to this Privacy Policy, you should not access and use the Website.
Collection of Information
In order for you to access certain portions of the Website, attend Calix events that use the Website for registration, or to receive responses to your inquiries or otherwise communicate with Calix in connection with the Website, we may require that you complete a registration process or otherwise submit certain information to us. In such cases we may ask for your contact information and other Personal Information (e.g., your name, address, company, title, telephone number, email address and other contact information) and for an indication of the products, services and additional information in which you are interested. You may choose to not provide some or all of the requested information, although such choice may hinder our ability to communicate with you, prevent your registration to attend a Calix event or to fully participate in a Calix event, and/or result in reduced access to content available from the Website or otherwise from Calix.
Calix may also collect information from your mobile app, browser, or other device used to access the Website, such as the following, and which may also include Personal Information:
Any Personal Information we collect through the Website, including in connection with registration of a Calix event, or from any mobile app, browser or other device used to access the Website, is subject to this Privacy Policy.
Cookies
A cookie is a small data file that may be used, for example, to collect information about Website and browsing activity. The Website uses cookies to track overall site use and may be used to provide you with additional information about our products, respond to your inquiries, or (if applicable) to authenticate registration. You can use your browser settings to manage your preferences for allowing use of cookies and to delete existing cookies.
Use of Personal Information
We may collect and/or process your Personal Information for the purposes and on the legal bases identified in the following situations.
If you visit our websites and online properties:
If you are a customer, business partner, or express interest in our solutions:
If you are an applicant for a job opening or position through our web-based applications:
As to all users, with respect to our legal obligations:
Disclosure of Personal Information
We do not sell or rent Personal Information to third parties. We do not share your Personal Information with third parties that are not owned by us or under our control or direction except as described in this Privacy Policy and, if you have requested or purchased services from us, to the extent reasonably necessary to provide, enhance, analyze and improve such service pursuant to specific terms of service or other contract or agreement to which you are a party.
We may disclose Personal Information with third parties as set forth below.
Security and Storage
We are committed to maintaining the security of your Personal Information and take what we believe are reasonable and industry-recognized safeguards designed to protect against accidental, unlawful or unauthorized access, disclosure or use. Nevertheless, transmissions over the Internet are never entirely secure and we cannot guarantee the security or the preservation of the integrity of any transmitted data. Please consider this fact before transmitting via the Website any Personal Information or information that you consider confidential.
The Personal Information we collect may be stored and processed in servers in the United States and wherever Calix and our service providers have facilities around the globe and in accordance with local laws. By submitting or registering Personal Information via the Website you consent to such storage and processing in such locations. If you do not consent, do not submit your Personal Information or continue with registration of Calix events.
We will keep personal information about you for as long as we provide solutions to you, as long as you work for or with us, or as long as we are addressing a concern, question, complaint, or request you have made to us, as applicable to our interactions with you. If we have a contract or other agreement with you, we will follow the retention obligations of that agreement.
We may keep data longer if we have a legal obligation to keep it or to maintain necessary records for legal, financial, compliance, or other reporting obligations, and to enforce our rights and agreements. We also may keep data about you for statistical analysis or research purposes.
Certain California Privacy Rights
This Privacy Policy describes how we may share Personal Information, if at all, for marketing purposes, as explained above under “Disclosure of Personal Information.” You may contact us with any questions or to request a list of third parties to whom we may disclose Personal Information for marketing purposes and the categories of information we may disclose.
European Privacy Rights
We adhere to applicable data protection laws in the European Union (“EU”). In accordance with the General Data Protection Regulation (“GDPR”), users who are located in the EU have the following rights:
To exercise one or more of these rights, please see “Managing Your Personal Information” below. We will aim to respond to your request within 30 days. It is important that your request contains reasonable details in order for us to adequately respond. We will honor the requests you make related to your rights as applicable law allows, which means in some cases there may be legal or other official reasons that we may not be able to address the specific request you make related to your rights.
International Data Transfers
If you are located in the European Economic Area (“EEA”), Switzerland, or another country that requires legal protections for international data transfer, we may transfer, access, or store personal information about you outside of the EEA, Switzerland, to the United States or such other country that requires legal protections for international data transfer. When we do, we will ensure that an adequate level of protection is provided for the information by using one or more of the following approaches:
Managing your Personal Information
If you would like to correct, update, delete, or request access to the Personal Information that you have provided to us, please submit the following Request Form (clicking the link will take you to TrustArc, whom we have engaged to assist with Personal Information requests).
For your protection, we will only implement requests with respect to Personal Information about you (not anyone else), and we may need to verify your identity before implementing your request. We will comply with your request as soon as reasonably practicable and in accordance with applicable law. We may need to retain certain information for recordkeeping purposes, as required under applicable legal obligations. Some of your information may remain within our systems and other records or archives, in compliance with applicable law.
Third Party Websites and Services
This Privacy Policy does not address, and we are not responsible for, the policies and practices of third parties or other organizations that are not Calix service providers, including policies and practices related to privacy and security, data collection, processing, use, storage, and disclosure. Such parties include any third party operating any site or service to which the Website links (and the inclusion of a link on the Website does not imply endorsement of the linked site or service), and any mobile or other application provider, social media platform, operating system provider, wireless service provider, or device manufacturer, in each case used in connection with your use of the Website.
Contact Information
If you have any questions about this Privacy Policy, please contact us at:
Calix, Inc.
Attn: Legal Department
2777 Orchard Parkway
San Jose, CA 95134
Or, contact us by email at: privacy@calix.com
To correct, update, delete, or request access to the Personal Information that you have provided to us, please see “Managing Your Personal Information” above.
Revisions and Updates
We may change this Privacy Policy from time to time, including as required to keep current with new legislation. The “Last Updated” section at the bottom of this page states when this Privacy Policy was last revised. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy and your use of the Website following such update constitutes your acceptance of the revised Privacy Policy. We encourage you to periodically review this Privacy Notice to stay informed about how we collect, use, and share personal information.
Last updated: April 9, 2020
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