Calix Blog

Perspectives that Catalyze Innovation

Calix Blog

Perspectives that Catalyze Innovation

August 4, 2021 by Supriya Iyer

Calix Support Cloud: How To Mobilize Your Frontline Support for Success

Everyone across your organization—sales, marketing, operations, finance, and, of course, customer support—is committed to ensuring your subscribers are thrilled with their broadband service. Frequently that fantastic subscriber experience starts with your field techs (or installation and repair (I&R) technicians); they are the first point of subscriber contact and the face of your brand. ... READ MORE 

May 13, 2021 by Supriya Iyer

Four New Ways To Optimize Your Customer Support and Create Happy Subscribers

Broadband service provider customer support teams face more challenges than ever, keeping subscribers up and running when the world moved to working, learning, shopping, playing, doing everything-from-home and the network became a truly essential lifeline to family, friends, co-workers, and more.... READ MORE