Calix Portfolio News

Check out our fourth quarter releases

Calix Portfolio News

Check out our fourth quarter releases

Portfolio News

Calix Fourth Quarter 2019 Release Summary

Calix is committed to making it easier for our customers to keep up with the latest platform and solution releases across our entire portfolio. To ensure that we provide a consistent and predictable view of our new capabilities each quarter, we have moved to a standard release cadence. Every quarter we will share our latest releases starting in the second week of the second month.

Here you will find all of the latest software and hardware updates to our strategic platforms - Calix Cloud, EXOS, AXOS - and Calix Services. We will also provide updates to our integrated solutions such as Calix Smart Home and Business.


Expanding the everyPON Solution Portfolio

E9-2 Joins the Layer 2 Network Model

AXOS expands the solution options for GPON and 10G PON by adding the E9-2 to the E-Series systems supporting the Layer 2 Access Network Model.  Service providers have been deploying Layer 2 in the access network since the beginning and with 19.4 the E9-2 brings its 16 Port GPON and combo XGS-PON/NG-PON2 line cards to the family along with 1/10/100G and beyond uplink options.  There is no longer the need to make a choice when deploying PON, deploy the PON technology that makes sense to all your subscribers regardless of their location with the AXOS E-Series and the EXOS Premises systems.


Learn More About Calix 10G Solutions

Read the Blog: "The Launch of Google’s Stadia: Is Your Network Ready for its Impact?"

Watch the Calix everyPON Solution Video

Replay the Webinar: Is your GPON running out of steam?

Read the Blog: "Is it Time to Increase your Subscriber’s Bandwidth with XGS-PON or NG-PON2?"

Learn more about Calix Marketing Cloud

Learn more about AXOS

Learn more about AXOS Systems

Learn more about EXOS

Learn more about the EXOS 10G GigaFamily

Enabling service providers to deliver unparalleled, fully managed subscriber experiences

Turn the subscriber edge…into your Revenue EDGE

Using data-driven subscriber insights, service providers can deliver foundational services and differentiated experiences that create value for their subscribers. Turning the subscriber edge into revenue starts with the EDGE Foundation, which includes:

EDGE Insights

Take the lead in delivering differentiated experiences, while growing your business, reducing churn, and streamlining your operations with subscriber insights from: 

  • Calix Marketing Cloud continues to offer advanced microsegmentation with new richer reporting, Campaign Delivery (which enables tailored messaging directly to subscribers via the CommandIQ app), and insights for ExperienceIQ™ and ProtectIQ™.

  • Calix Support Cloud introduces customizable policies for performance testing along with support for GigaCenters, enhancements to Call Outcomes with on-demand reporting, and visibility into ExperienceIQ™ and ProtectIQ™ applications a for delivering superior subscriber experience.

EDGE Systems

The Calix GigaSpire, powered by EXOS, provides the ultimate Managed Wi-Fi Experience. For Release 19.4, enhancements have been made to Wi-Fi Steering capabilities, for pairing Wi-Fi satellite devices, and network address translation (NAT) hair pinning.

The GP1200NG is also now available, in addition to our four XGS-PON ONTs.  

EDGE Services

EDGE Services includes CommandIQ™  (formerly known as the Calix Smart Home App). With Release 19.4, CommandIQ features a refreshed experience that brings a more modern user interface and removes all Calix-based colors and branding. Personalization services are still offered with this new refresh through the Professional Services team.   

EDGE Enablement

Newly-announced at ConneXions 2019, EDGE Enablement includes training, marketing and education services designed to help service providers clearly articulate the benefits of your services to your subscribers 

EDGE Suites

Newly-announced at ConneXions 2019, we have two new applications—both of which are available inside our mobile app, CommandIQ

  • ProtectIQ™: a network security feature which provides malicious website protection, anti-virus and anti-ransomware packet inspection, and intrusion prevention detection; and 
  • ExperienceIQ™: an enhanced parental controls feature designed to give users the ability to manage the content and hours of use for connected devices.

Read Press Release

Watch Video: Introduction to the Revenue EDGE

Learn More About EDGE Suites

Learn More About the Revenue EDGE

Sign up for the November 20 webinar: Above and beyond advanced managed Wi-Fi: Accelerate the ROI of your subscriber experience investments

Calix Services

Remote Monitoring Service Enhancements

Calix has added enhancements to the Remote Monitoring Service that provide additional ease of use and increased control and management matching your operating environments and workflows. The new management features allow you to

  • Customize the behavior of notifications sent to your operations and support teams
  • Schedule and track maintenance windows with the ability to selectively suppress alarm notifications by location, date, time and duration
  • Establish and self-manage high value accounts and location aliases

The Analytics and Reporting Portal includes new notification features that allow customers to:

  • Immediately see if an incident notification involves a high value customer
  • See alarm and resolution data associated with specific incident notifications directly from the Analytics and Reporting Portal.
  • View user friendly alarm description tool tips in the Analysis and Reporting Portal 

Read the Press Release

Read Solution Brief

Learn More About Calix Remote Monitoring Service

Save Now on the Remote Monitoring Service plus Essential Support Bundle

Deployment Enablement Services Support for Premises Installations

Are you looking to make your premises deployments more streamlined, faster and higher quality? Calix Deployment Enablement Services has added premises installation support in the Calix Playbooks, MobilePRO App and Quality Assessment tools and services. Whether your access is fiber, fixed wireless, or copper, Deployment Enablement Services can enable your implementation teams with the clear standards, automation and communication tools and quality validation you need to accelerate time-to-market, install correctly the first time and avoid repeat trips to the subscriber.

Learn More About Deployment Enablement Services

Protect Your GigaSpire Family Investment with the new Extended Warranty Plan

You can protect your investment and get peace of mind with the new extended warranty plan for the GigaSpire Max and Blast. Extended Warranty can be added starting at $10 per year and go as low as $7.75 when you opt for multiyear coverage.

Contact Calix Account Manager

Education Services training add-ons for the Enablement Edge and Intelligent Access Edge

Education Services is featuring new and updated courses to upskill your team in Cloud administration, 10G XGS-PON business services and other AXOS related topics. If you purchase an Education Subscription between now and the end of the year, you will get a coupon for a free certification exam to get your AXOS E7-2 Certification.

Find out more about the new courses

Find out more about the Education Subscription Program

Looking for previous releases?

Starting in 2019, we will retain an archive of previous quarterly release information and materials.

We'd love your feedback

Calix is committed to providing you with the tools, services and education needed to build new business models, rapidly deploy new services and make the promise of the smart home and business a reality.

Please let us know via this VERY BRIEF survey what you think of our new delivery vehicles for keeping you up-to-date on our quarterly releases, as we seek to continually improve your online experience.