Valley Telecom Group innovates its operations – learn how you can too!

What if you could reduce the number of incidents your team needs to analyze and cut the time needed by half to resolve problems? Valley Telecom is radically innovating its operations with the Calix Remote Monitoring Service and starting to see the benefits of faster resolution time and improved operational efficiency. This webinar discussed how Valley Telecom is able to:

• Get better visibility and intelligence on subscriber impacting issues
• Improve resolution time by up to 50% on incidents impacting subscribers
• Save time by reducing the incidents it needed to analyze by over 80%
• Transform its operations from reactive to proactive

The Calix Remote Monitoring Service leverages a smart approach to analyzing and correlating alarms. It can help you save time and resources by arming your team with the visibility and information to resolve network issues faster and improve subscriber satisfaction and service uptime.