Lessons Learned Launching CommandIQ and EDGE Suites

You may be thinking getting subscribers to adopt a mobile app and rolling out EDGE Suites applications including network security and parental controls pose different challenges compared to traditional broadband services, and you would be right! The Calix Customer Success Team and SCTelcom have been partnering on a comprehensive approach to rolling out the CommandIQ app and the ProtectIQ and ExperienceIQ application suites that focuses on enabling Marketing, Support and Field Installation and Repair teams. In this webinar, you’ll hear lessons learned from the SCTelcom team and the Calix Customer Success team as they go to market with a totally new experience for their subscribers.