Jade Embraces Experience Mindset To Earn 83 NPS

Jade Communications embraces the broadband experience provider mindset—leveraging the Calix Platform and SmartLife to address every broadband need in their communities, grow revenue, foster loyalty, and build an enduring legacy. Partnering with Calix Success to turn subscriber feedback into action, Jade achieves an 83 NPS, lifts ARPU 73%, and establishes a foundation for continued growth.

Apr 29, 2025 | 5 min read